The High Price of User Error
13 03 2006I love reading Chuck Shepherd’s News of the Weird, but rarely do I find anything there that relates to my profession. Well, there’s a first time for everything. It seems a trader in Japan made a typing error while entering a transaction and cost his firm dearly.
Fifty securities trading firms agreed to donate the cash (20 billion yen, or roughly $170 million) to some sort of fund mean to ensure it can’t happen again. Mizuho Securities, the trader’s firm, is still out about $225 million total, all because of user error. Yow, how about throwing some of that cash into a bit of contextual inquiry and heuristic analysis?





